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What can I expect at my first visit?

During your first visit, you'll start by filling out our new patient packet. A licensed therapist will complete a comprehensive assessment including a review of your medical history, discussion of your symptoms and goals, as well as physical tests/measurements. Based on this assessment, a personalized treatment plan will be developed to address your specific needs. Sometimes a brief treatment will also be provided on the first visit, and a home exercise plan will be developed.

Frequently Asked Questions

What do I need to bring with me?

Bring your ID and your insurance card (if applicable). If you need an interpreter, you can arrange one by calling the member services phone number on your insurance card.

What should I wear?

We recommend wearing comfortable clothing that allows easy movement. Loose-fitting attire such as gym wear or athletic clothing is ideal.

Do I need a referral?

Yes, a referral is needed from you doctor. Most plans also require a pre-authorization for physical therapy services. 

Do you take my insurance?

We accept the following plans:
Blue Shield PPO
Cigna/ASH
Imperial Health Holdings Medi-Cal and Medicare
Medicare
Nexus Wellspace
Nivano Physicians
River City Medical Group

United Healthcare

Can I be seen if I don't have insurance?

Yes, we offer self-pay physical therapy services to patients that do not have insurance. A referral from your doctor is still preferred. If you do not have a referral, California state law allows you to have direct access to physical therapists, limited to 12 visits or 45 days, whichever comes first. After that, a referral from your doctor is required if you want to continue physical therapy.
Learn more about self-pay and direct access 

What types of treatment do you offer?

Treatment may include manual therapy, therapeutic exercises, therapeutic activities, gait training, physical modalities such as ultrasound or electrical stimulation, postural and ergonomic education, and more.

How long will it take to see the results of physical therapy?

Treatment affects each person differently. Some patients experience pain relief right away, some might not notice any improvements for several weeks. Consistent participation in both clinic appointments and home exercises empowers you to regain mobility, manage pain, and achieve your therapy goals effectively.

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